BRACELET REPAIR/RESIZE
REPAIR OR RESIZE CONDITIONS
Only purchase a Bracelet Repair or Resize after contacting us about your situation by email: support@azuro-republic.com
Make sure you specify:
(1) your order number
(2) =For Resize= The new wrist size your bracelet needs to be made for (For example: how many gemstones you wish to add or remove).
HOW TO MEASURE YOUR WRIST
- When measuring your wrist, please measure:
**Keep in mind that you should NOT add any 'space' yourself to your wrist measurement. If you want the bracelet loose on your wrist, simply write " loose " in (1) the wrist size column before adding to cart or (2) the order note in the cart before checking out.
( The wrist size column before adding to cart )
( The order note in the cart/before checking out )
- The average wrist-size for men is a 17.78cm / 7 inches
- The average wrist-size for women is 16.50cm/ 6.5 inches
Some of our customers might want to measure his/her other bracelets. This is also a great way but please note:
- Bracelet length is NOT equal to wrist size as bracelet length stands for outer diameter while wrist size is inner diameter.
- Please let us know XX cm/inches is "bracelet length" in the "wrist size column" or "order note" and send a picture of the bracelet you measured to support@azuro-republic.com or or contact our online chat room.
(the circumference in the picture is 7.25 inches / 18.40 cm.)
- Don't have a measuring tape?
1. Use a piece of string or paper to measure at the point just between your hand and the wrist bone and in a tighter fit.
2. Lay the string/paper back out on a ruler to get your measurement in inches or centimeters.
Please refer to below illustration for your easy understanding.
- When ordering, please specify:
3. You prefer your bracelet a little looser or tighter.
【Notice】Due to high order volumes, and weather disruptions, DHL/FedEx deliveries may experience delays. Allow for additional shipping time to ensure your order is received by the desired date on.
Order Fulfillment (Free shipping for all orders)
Creating your custom made bracelet might takes 2-3 business days if you have provided a wrist-size as well as a valid address, it is then prepared for shipping. We use FedEx International Priority Shipping/DHL Worldwide Express, which has a delivery time between 2 and 7 business days.
Please note that we are not able to ship to an APO/FPO/DPO address
Duties and Fees
Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.
If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
Shipping Guarantee
We only work with FedEx/DHL, which is a well-established shipping provider and we place our faith and trust in them, however, we cannot guarantee their performance. Shipping mistakes are rare, but we can only guarantee what is in our control.
Let customers speak for us
I have tried a number of high end luxury brands and own a huge number of gemstone bracelets. The garnet bracelet from Azuro is the best I have owned! I have taken the braclelet to several jewellers who have verified that the gemstones are genuine, natural and high quality. You can actually feel the weight of the garnet beads in this bracelet whereas even the high end luxury ones feel cheap, plasticky and glass like. To add, Azuro's customer service is simply phenomenal! They responded to my request for re-sizing promptly and the bracelet when delivered, was absolutely stunning and sized to exactly the correct wrist size! Highly recommend this brand and will be purchasing more.
I have purchased six different bracelets and a necklace so far. The quality is superb! The gemstone and gold beads are beautiful, including the matte finished ones, especially for men. I love browsing the Azuro Republic site for new items.
I was so amazed at how quickly my order had arrived. The packaging was so well packed. Boxes looked so pretty. My amazement when I saw the bracelet. Very pretty indeed. It’s a gift for someone special.
The fit is perfect and quality amazing. I appreciate your attention to detail and your concerns for sizing especially for big guys, I love my bracelet!
Thank team Azuro !
My 6th transaction with them and couldn’t be happier, not only are they incredible FAST but the work is outstanding as well as the quality of the craftsmenship. I’m already looking at my 7th now
My 4th men’s bracelet and I love them. The workmanship and quality and amazing speed of shipping. I will be back to get more for sure !!
Excellent craftsmanship and the stones used are flawless. Extremely happy with my purchase!
The customer service was wonderful! I received a follow up email to my order with questions about the size I ordered (husband has large wrist), and it included clear directions for how to measure so that I would get the correct size bracelet. They confirmed receipt of my response so I wan’t left wondering, and I received my bracelets very quickly. They are beautiful and the quality is very good. I highly recommend this company!
The bracelet was exactly what I wanted. It also is exactly what was advertised. I wanted to to add that the customer service was the best! I sent them several correspondence regarding the merchandise. They not only answered my questions, they sent out pictures and provided additional information beyond what I asked for. At one time, in the beginning, I was not able to get what I wanted. Customer Service reached out to me and made sure I got exactly what I was looking for. During shipping I was constantly notified where my package was. I was also surprised how quickly I received my package. The packaging of my bracelet was put together very well and showed me the pride Azuro-Republic took in their merchandise. When I examined my bracelet I could see the quality and craftmanship that went into making it. I would recommend to anyone to use this company.
If anyone is curious about the quality of a custom item, rest assured that the team of designers will not fail to impress you with their designs. If you are not sure what to expect, I'm here to tell you to expect quality. Always a pleasure working with this team. Still my go to option for jewelry.
The box is exceptionally well made, from its seamless design, down to its elegantly crafted and refined exterior. This box offers class and a perfect storage solution for your beautiful Azuro adornments.
This is my 7th Azuro bracelet and it is more specular than the last. The designers have out done them selves again.
I endorse all of their product from quality, originality and care in the design of the product.
This is now my 5 Azuro Bracelet the quality, detail and delivery are perfection.
Their customer service and sales force are second to none.
I will be purchasing more in the near future.
These have got to be the most beautiful handcrafted bracelets I have ever seen hands down. I came across the page on my Facebook feed. What a surprise! Sorta like some long-awaited serendipity. The magick and elegance, and the awe and unyielding wear it just be to own one! The amethyst speaks the loudest! And since it shows me the first to comment,.. well. Y'all did an amazing job with these. They carry your dedication. Great job.
Went online to try to find jewelers who would be able to create some concepts for some custom pendants I had thought of. Came across Azuro, had talks with them and they assured me they could make my ideas a reality; and in all honesty they did not disappoint. In fact I was surprised at just how great the final products turned out and how they were able to capture my idea. The communication throughout the entire project was great as well. Overall a great experience, with a great company. Realistically thus is now a top go to for me when it comes to anything jewelry related. 100% Recommend them!
