Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability.
We understand that purchasing online is a risky investment. Are they going look good with your clothes? There are many hesitations involved, we would like to put your mind at ease with this process.
If you’ve made an error in purchasing or you think the style is not suitable to your needs, don’t hesitate to ask our team for advice. The earlier we catch things, the more chance we have to reducing unnecessary shipping, which is also great for the environment.
Azuro Republic assists with easy return to make sure you ‘re happy with your purchase. If you wish to return your purchase, you may do so within 14 days of the shipping date on your shipping label. Returned items can be exchanged for other merchandise or different sizes. Please allow 10 to 12 business days for us upon receiving and process your return request.
You will receive an e-mail notification upon the completion of return processing.
- Please contact us by email (firstname.lastname@example.org) within 14 days of the shipping day.
- We will issue you with a return number required to proceed the return/exchange.
- Print out your email confirmation with your return number and enclose it with the item(s) you wish to return.
- Returned items must be undamaged, unaltered, unworn and must include original tags and original packaging.
- Please include the original receipt in your return package.
- You will be notified by email once your return has been received and processed.
Please send your items to the following address:
Please be advised that you are responsible for the shipping fees incurred for the return.